Privacy Policy

At OnTime Royal Ride, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or use our services.


1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address.

  • Booking Details: Pickup/drop-off locations, dates, preferred vehicles.

  • Payment Information: Billing address and transaction details (secured via third-party payment processors).

  • Usage Data: IP address, browser type, pages visited, and other analytics data.


2. How We Use Your Information

We use the collected data to:

  • Process and confirm your bookings.

  • Communicate with you regarding your rides or support queries.

  • Improve website functionality and user experience.

  • Send promotional offers (only with your consent).


3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment gateways).

  • Law enforcement or authorities if required by law.

  • Internal staff for booking coordination and customer support.


4. Data Protection & Security

We implement robust technical and organizational measures to protect your personal data. Our website uses SSL encryption and secure servers to ensure safe transactions.


5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site functionality. You may disable cookies through your browser settings.


6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data (where applicable).

  • Opt-out of marketing emails at any time.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing any data.


8. Updates to this Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with the updated effective date.


9. Contact Us

If you have questions about our Privacy Policy or how your data is handled, please contact us: